Privacy Policy
Last Updated: February 1, 2026
1. Introduction
Welcome to
Bakeshop ("we," "us," or "our"). This Privacy Policy describes how Bakeshop collects, uses, and shares your information when you use our website and software-as-a-service (SaaS) platform (the "Services").
Our Services are designed to help bakers manage their businesses, digital storefronts, including inventory, orders, and "food drops" (pre-order events). By using Bakeshop, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to facilitate the connection between bakers ("Chefs" or "Bakers") and their customers ("Eaters" or "Customers"), and to provide our business management tools.
A. Information You Provide to Us
- Account Information: When you create an account (as a Baker or Customer), we collect personal details such as your name, email address, and password.
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Email Addresses: We place a high priority on reliable digital communication. We collect your email address to facilitate account verification, send detailed order confirmations and updates, and provide "drop" notifications (alerts when a Baker’s menu goes live).
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Phone Numbers (SMS): We may also collect your mobile phone number to facilitate SMS verification, order updates, and "drop" notifications (alerts when a Baker’s menu goes live).
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Profile Information: Bakers may provide business details, bakery names, social media links, bios, photos, and location data (zip code).
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Financial Information: We do not store full credit card numbers on our servers. Payment information is collected and processed directly by our third-party payment processor (e.g., Stripe), subject to their privacy policy. Peer-to-Peer (e.g., Venmo, Cashapp, Zelle) payments are managed on the respective platform, we simply help our bakers keep track of these payments.
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Communications: Information you provide when contacting support or communicating with other users via the platform.
B. Information Collected Automatically
- Usage Data: We collect information on how you access and use the Services, such as pages viewed, time spent, and features used.
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Device Data: IP address, browser type, device type (mobile vs. desktop), and operating system.
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Cookies: We use cookies to recognize your device, remember your preferences (like login status), and analyze site traffic (e.g., via Google Analytics).
3. How We Use Your Information
We use your data to provide a seamless pre-order and bakery management experience:
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To Provide the Service: Creating accounts, processing pre-orders, managing inventory, and generating prep lists for Bakers.
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Email Notifications: To send timely emails regarding order confirmations, baker announcements, and pickup reminders.
Note: You can unsubscribe from these notifications at any time via the link in our emails, though this may limit your ability to receive instant updates on limited-quantity food drops.
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SMS Notifications: To send timely text messages regarding order confirmations, baker announcements, and pickup reminders.
Note: You can opt-out of SMS notifications at any time, though this may limit your ability to receive instant updates on limited-quantity food drops.
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Transaction Processing: To facilitate payments between Customers and Bakers.
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Fraud Prevention: To verify identities (via SMS or email) and protect against unauthorized or illegal activity.
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Platform Improvement: To analyze usage trends and improve the Bakeshop functionality.
4. How We Share Information
We are
not a data broker. We do not sell your personal information to third parties. We share information only in the following ways:
Between Bakers and Customers:
- When a Customer places an order, we share necessary details (Name, Phone Number, Order Specifics) with the Baker to fulfill the order.
- Bakers on Bakeshop have access to the contact information of customers who order from them to manage their own business and marketing.
Service Providers: We engage third-party companies to perform services on our behalf, such as:
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Payment Processing: (e.g., Stripe)
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SMS/Email Delivery: (e.g., Twilio, SendGrid)
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Hosting & Analytics: (e.g., Cloud Services, Google Analytics)
These providers have access to your information only to perform these specific tasks and are obligated not to disclose or use it for other purposes.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Your Rights & Choices
You have the following rights regarding your personal data:
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Access & Correction: You can log in to your account to view and update your profile and payment methods.
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Opt-Out of Communications:
Email: Click the "unsubscribe" link in any marketing email.
SMS: Reply "STOP" to any text message received from Bakeshop to cease SMS notifications.
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Data Portability: Bakers may request an export of their customer and order data at any time.
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Deletion: You may request the deletion of your account and personal data by contacting us at help@bake.shop.
6. Security
We implement industry-standard security measures, including SSL encryption for data transmission and secure third-party payment processing. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact UsIf you have any questions about this Privacy Policy, please contact us:
Bakeshop LLC
30 N Gould St,
Suite 59465
Sheridan, WY 82801
United States
Phone: (727) 634-8333
Email: help@bakeshop.com
Website: www.bake.shop 
